ROG ALLY Unresponsive after going to sleep - HELP!

[HavocMarauder]

HI all, hoping to get an answer for my ROG ally.

After windows put my unit to sleep, I cannot get it to wake up/boot into windows without having to power off the device completely. The controls, triggers/bumpers and ABXY buttons don't wake it up. The white light indicating that the unit is powered on is present. 

BIOS: 3.22, factory standard SSD. 

Armoury Crate, MyAsus and Windows all up to date.

I have attempted 3 factory resets, and the issue remains.

A fellow ROG ALLY owner on a ROG enthusiast page on Facebook has also had the same issue, and uploaded a video. https://www.facebook.com/100000042474279/videos/254050777361480/

It is also the same issue as this on reddit: https://www.reddit.com/r/ROGAlly/comments/149pwws/ally_wont_wake_up/

Another subreddit thread has also documented the same issue: https://www.reddit.com/r/ROGAlly/comments/14aliq0/sleep_mode_issues/

[Anbby_ROG]

Hi @HavocMarauder ,

Sorry for the late reply.
May I ask if you have tried restoring the BIOS settings and then, when Ally enters sleep mode, clicking the power button once to see if it can wake up the device?
If this issue continues to persist, we recommend sending your Ally to a local repair center for further testing. If you have any other concerns, please let me know at any time. Thank you.

[Greeny0815]

Da ich bereits mehrfach gelesen habe, dass es im Zusammenhang mit dem Sleep-Mode zu Problemen kommen kann
(Downloads in Launcher stoppen/nach dem "aufwecken" funktioniert das Spiel nichtmehr, wenn es wärend einer Spielesessio in den Schlafmodus geschickt wurde)
habe ich eine allgemeine Windows Frage:
Ist es in Win 11 möglich, so wie ich es von älteren Versionen gewohnt bin, in den Energieoptionen einfach den sleepmodus komplett zu deaktivieren ?
Also sowas wie "Bildschirm deaktivieren nach X Minuten: nie" oder Festplatte deaktivieren nach X Minuten inaktivität:nie"

[bisco904]

try plugging it in to power when this happens. does that wake it?