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ROG Ally Thumbsticks

sabar
Level 7

Hey, it seems the joystick on the ROG ally likes to stick to the horizontal and vertical axis while in gamepad mode. It's like it's compensating to make sure lines are straight at the sacrifice of accuracy. Is there any way to get a raw input that doesn't try and compensate? Thanks

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13 REPLIES 13

Anbby_ROG
Customer Service Agent

Hi @sabar ,

ALLY utilizes an analog joystick with multi-segment sensing on the XY axis to achieve smooth 360-degree control. In the joystick settings, you have the flexibility to adjust the dead zone and threshold according to your preferences.

Could you please let us know which game you are experiencing issues with joystick accuracy? Can you please provide us with the name of the game and describe the specific problem you are encountering. This will enable us to further investigate and assist you accordingly. Thank you for your cooperation.

Due to the regional holidays, my responses may be slightly delayed.
Thank you in advance for your patience and understanding 🙂

jiannhuei
Level 7

I facing this issue on sniper elite 5. Any solution? 

Anbby_ROG
Customer Service Agent

Hi @jiannhuei ,

Could you please provide specific details about the issues you are encountering in the game?
This will help us further understand and address your problem. Thank you.

Due to the regional holidays, my responses may be slightly delayed.
Thank you in advance for your patience and understanding 🙂

In game play. Suddenly the screen drift horizontally.

This issue heppen quite frequent. Every time happen need to open command center disable the embedded controller and enable back. 

If using keyboard and mouse no issue. 

Anbby_ROG
Customer Service Agent

Hi @jiannhuei ,

May I kindly ask you to confirm the current BIOS version you are using?
Additionally, regarding the joystick drift issue, would you be able to provide us with a recorded video demonstrating this problem? This would greatly assist us in further investigating the issue. Thank you.

Due to the regional holidays, my responses may be slightly delayed.
Thank you in advance for your patience and understanding 🙂

Bios version 1.322.0

Gameplay : https://youtu.be/5Gb0s5r9EiA

Uploaded by FOONG JIANN HUEI on 2023-07-05.

Anbby_ROG
Customer Service Agent

Hi @jiannhuei ,

Thank you for your assistance in providing the video!
May I ask if this issue only occurs in "Sniper Elite 5"? Does it happen in other games as well?

Due to the regional holidays, my responses may be slightly delayed.
Thank you in advance for your patience and understanding 🙂

For fps, I only play sniper elite 5

Anbby_ROG
Customer Service Agent

Hi @jiannhuei ,

Please try adjusting the deadzone to 20-30% to test if this issue can be resolved.
If the problem persists, please let me know. Thank you for your cooperation.

Due to the regional holidays, my responses may be slightly delayed.
Thank you in advance for your patience and understanding 🙂