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Rog ally serial number already registered issue

gbrlta
Level 7

‎10-17-2023 09:49 PM

i recently bought a used rog ally, I can't register this product under my name as it show the serial number already registered. Kindly advice on how to re register under my account for future reference 

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2 REPLIES 2

Anbby_ROG
Customer Service Agent

‎10-18-2023 11:54 PM

Hi @gbrlta ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
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gbrlta
Level 7
In response to Anbby_ROG

‎10-19-2023 12:15 AM

Hi

I've replied the private message 

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