I'm sorry to hear about your experience. Please contact your local customer service and provide the product serial number for verification. The local service team will provide you with an RMA for further assistance. This information is for your reference.
To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.
⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
