ROG Ally SD card not reading!

[MrKong81]

Card stopped reading in Ally though works on my other PC. Though put a different card in the Ally and it works. What's going on? Also seems to be many people with this issue now.

[CraigVT01]

Same problem.  It read my 512gb card for a couple weeks.  All the sudden, it stopped working.  I put in my PC and it works fine.  I then took an older sandisk 200gb out of my laptop and put it in the Asus Rog.  it worked fine.  However, the 512 does not.  I thought it was the card so I returned it and got a Sandisk 1TB card.  It also does not work.  It's a brand new card. Tested on my lapetop and it also works.  I tried both NTFS and exFat.

[Deadlyhifi]

I’ve the same issue. It did work just fine. Now it doesn’t at all. When I plug the car back in I get a windows bleep to suggest it knows it’s there but nothing shows up.  Works fine in my other PC too. 

Hardware issue with the ROG Ally?

[AlbertoGM]

Same issue here. It works on PC. It's a SanDisk extreme 1TB

[Bam2291]

Mine did the same

sent it back to asus waiting for it to be repaired but looking at email I got it doesn't go back to them they sent my device to a repair shop in Scotland 

I got a email back from them to say they waiting for parts from asus 

At the end of the day if these have known faults they should replace the device with a new one instead of waiting for new parts to be delivered 

[Deadlyhifi]

Mine is the same. Sent to some repair company in Nottingham. I wonder if they are doing something different other than like for like swap else this will just happen again

[AlbertoGM]

Thanks for the answers. I'll contact Amazon and send it back to them for a replace or refund. 

[TSGames]

Just bought the second one after returning the first, after 3(!) weeks of light use the same issue, sd card not recognized. This is absolutely ridiculous that a device could have passed QA with such flaws. Since the RMA seems to be a mess as well here (still no responses / a global recall from ASUS and the German team only responded with a generic mail) This will definitely be my last device from such a company.

[Glen1991]

I’ve just had this problem last week,

failed to read SD card after 2 months plus, sd can be read on mother devices.

I’ve sent my device for repair. It’s not needs whole new motherboard and various parts internally and will be 3-4 weeks to be repaired.

apparently it’s excess heat.

wish they would just send new one, as I need it back for starfield.

[Deadlyhifi]

Just had confirmation that I should get mine back within a week. Mainboard replacement too. 

[Glen1991]

Fingers crossed it works, they fixed mine then failed testing. There Waiting for advice from ASUS now apparently.

I wanted mine back in time for starfield.