cancel
Showing results for 
Search instead for 
Did you mean: 

ROG Ally RMA question

Tertianend
Level 7

Sending my Z1E in for the dreaded SD card slot issue am i required to send the OEM charger/power supply as i no longer own it as i upgraded to a 3rd party 100w adaptor for docking. If a charger needs to be sent am i ok sending the charger i have ??

168 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Anbby_ROG
Customer Service Agent

Hi @Tertianend ,

If the reason for the RMA is not related to charging issues, you can keep the charger and do not need to send it along with the device for RMA. 

The above information is provided for your reference, thank you.

View solution in original post

1 REPLY 1

Anbby_ROG
Customer Service Agent

Hi @Tertianend ,

If the reason for the RMA is not related to charging issues, you can keep the charger and do not need to send it along with the device for RMA. 

The above information is provided for your reference, thank you.