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Rog Ally registration issue

dejvo512
Level 7

Hello, I have bought a second hand Rog Ally device and i am unable to register it with my account due to it’s already registered to previous user account. I have an invoice if needed. Please help asap. Thnaks in advance

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1 ACCEPTED SOLUTION

Accepted Solutions

dejvo512
Level 7

Already resolved. I have contacted the previous owner and he reached out to asus support for unregistration. Thank You for your response and effort to resolve this.

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2 REPLIES 2

Anbby_ROG
Customer Service Agent

Hi @dejvo512 ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

dejvo512
Level 7

Already resolved. I have contacted the previous owner and he reached out to asus support for unregistration. Thank You for your response and effort to resolve this.