Rog Ally registration issue

[dejvo512]

Hello, I have bought a second hand Rog Ally device and i am unable to register it with my account due to it’s already registered to previous user account. I have an invoice if needed. Please help asap. Thnaks in advance

[Anbby_ROG]

Hi @dejvo512 ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

[dejvo512 · Accepted solution]

Already resolved. I have contacted the previous owner and he reached out to asus support for unregistration. Thank You for your response and effort to resolve this.