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ROG Ally open box already registered

StryfeYYC
Level 7

‎10-09-2024 03:34 PM

ROG Ally Open Box from Best Buy already registered. How can I get this released so I can register it to my Asus account?

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3 REPLIES 3

nika926c
Level 7

‎10-10-2024 09:08 PM

Same problem here with a zephyrus G16, looking for a solution

kumar9865
Level 8
In response to nika926c

‎10-11-2024 12:46 AM

I'm having the same problem with a new Asus Rog Strix G16. Customer support has denied help, I'm also still looking for a solution.

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Anbby_ROG
Customer Service Agent

‎10-14-2024 10:58 PM

Hi @StryfeYYC @nika926c ,
Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

Due to the on going regional holidays, my responses may be slightly delayed.
For any urgent cases, we recommend reaching out to your local service center for further assistance. Thank you in advance for your patience and understanding 🙂
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