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ROG Ally No Gamepass sub after service

Tefl0n
Level 7

Dear Asus,

I had a service event and my 3 month free XBox Gamepass subscription offef disappeared. I've read similar posts in this forum, but those where closed. Can you please help me?

Thank you kindly in advance!

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1 ACCEPTED SOLUTION

Accepted Solutions

Anbby_ROG
Customer Service Agent

Hi @Tefl0n ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

View solution in original post

2 REPLIES 2

Anbby_ROG
Customer Service Agent

Hi @Tefl0n ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

Xykydar
Level 7

I had to send my unit away for repair. When I got it back factory reset, the offer for 3 months free had disappeared. I never claimed it before having to send it away for repair.

Can someone help me out?