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ROG Ally Gamepass missing after service

HellInferno
Level 7

Hello,

My free 3 months gamepass ultimate coupon is missing for my ROG Ally after warranty service that replaced the motherboard.

Thanks for the help

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1 ACCEPTED SOLUTION

Accepted Solutions

Anbby_ROG
Customer Service Agent

Hi @HellInferno ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

View solution in original post

4 REPLIES 4

Anbby_ROG
Customer Service Agent

Hi @HellInferno ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

Hi,

Where should I send this information.

Reply to you here?

Anbby_ROG
Customer Service Agent

Hi @HellInferno ,

Due to the inclusion of your personal information in the data, please provide it via private message to ensure the security of your personal data. Thank you.

PaulHenderson
Level 7

It seems your Gamepass Ultimate coupon for the ROG Ally is missing after a motherboard replacement under warranty. Contact ASUS support immediately to explain the situation and request assistance in recovering or replacing your coupon. They should be able to provide guidance or