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ROG Ally fingerprint reader

JimboTRH2013
Level 7

After shutdown the cashing feature of the fingerprint reader doesn't work but works fine after a reboot does anyone know what's wrong

 

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1 REPLY 1

Anbby_ROG
Customer Service Agent

Hi @JimboTRH2013 ,

The fingerprint recognition feature is typically designed to be active when the device needs to perform a login. It usually does not work when the device is completely shut down. We need a clearer context to better understand your issue. Please provide more detailed information or specific scenarios so we can assist you more effectively. Thank you!