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Rog Ally Dock Issues, Not allowing 30W Turbo mode

Johnscotlink
Level 8

Hello All, It appears me and some others are having issues with docks / hubs not allowing 30W turbo mode. I have personally tried 4 different chargers, all that support Power delivery of 100W+ and 4 different Docks and hubs all allowing 100W PD. No matter what combination I use, I cannot get any of them to allow 30W turbo mode. I confirmed their 100W capability with with ROG Zephyrus G15 Laptop and an Anker 737 Battery bank. All of them, in every combination, will charge my G15 and Anker 737. The Anker 737 display confirms its charging at a minimum of 90W, this is well above the 65W requirement for 30W Turbo Mode. This seems to be a software/bios issue that hopefully Asus can fix. I have also added a video, of the Armory Crate Notification.

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88 REPLIES 88

Asryan
Level 10

I've ordered this 

Baseus Chargeur USB C Rapide 100W, PD Alimentation USB C avec GaN II Tech 4-Ports [2USB-C + 2USB] Station de Charge pour MacBook Pro/Air, USB-C Laptop, iPhone 13/12, Samsung Galaxy Noir https://amzn.eu/d/0tbHh02

Wenderu
Level 9

I am also interested in getting 30W Turbo from a docked situation. I have tried two different docks and neither of them work for 30W Turbo. Do I need to get a higher wattage USB charger? What can I do to make 30W Turbo mode work for me? Are there still not any solutions?

What charger are you plugging into the dock with? if its the supplied one it will not work, it needs at least 100w charger - I suggest you purchase a Gan charger and try that first 

If I get the Gan charger, what USB cable should I get? I can get the 100w Gan charger. I can't get the Amazon one.

Just make sure you get a usb c to usb c 100w rated one,  this is exactly what I did and it works fine with my Ugreen dock 

Thanks for the info. I will get the 100w Gan charger and a USB C to C 100w cable like you.

It worked. Thank you.

To get 30 watt connected to a dock, buy this at Amazon: 100 watt USB-C charger

IMG_0060.jpeg

Do you think that will work for Australian power?