Rog Ally Dock Issues, Not allowing 30W Turbo mode

[Johnscotlink]

Hello All, It appears me and some others are having issues with docks / hubs not allowing 30W turbo mode. I have personally tried 4 different chargers, all that support Power delivery of 100W+ and 4 different Docks and hubs all allowing 100W PD. No matter what combination I use, I cannot get any of them to allow 30W turbo mode. I confirmed their 100W capability with with ROG Zephyrus G15 Laptop and an Anker 737 Battery bank. All of them, in every combination, will charge my G15 and Anker 737. The Anker 737 display confirms its charging at a minimum of 90W, this is well above the 65W requirement for 30W Turbo Mode. This seems to be a software/bios issue that hopefully Asus can fix. I have also added a video, of the Armory Crate Notification.

[Rickjmiranda]

Thank you.  I am all good.  Yes, any 100 watt charger will work with any dock as long it can deliver 100 watt. I was going to buy the Ugreen but decided to buy the Asus Rog Ally 100 watt USB -C charger with I-bros dock and it gives me 30 watts

[Rickjmiranda]

I have the ibroz rog ally dock and it was doing 30 wat in turbo mode at bios version 322. After update to 323, its now only doing 25w in Turbo mode.  
 Ibroz confirmed that it was compatible to 30w turbo mode but after the update, it is no longer doing it.

Please fix this Asus IT team!!

Thank you

Rick

[Rickjmiranda]

Update:  Rog Ally is now working at 30 watt turbo mode but I needed to buy a 100 watt Rog Ally USB c charger.  This charger are for Asus laptop and I used it with Ibros dock with 100 watt PD.  It should work with any dock with 100 watt Power delivery.  A 65 watt charger will not work with a dock as the dock also consumes power and it will not deliver a full 65 watt to the Rog Ally.  You can buy this 100 watt at Amazon 

 

[Allatt40]

I still have the issue with my jsaux m. 2 dock showing 25W but if I plug my charger into it I get 30w and it's 100w charger. This is after the bios update. 

[spidey011]

test this dock it's working for me turbo with a 100W PD charger  :https://www.amazon.fr/dp/B0BP24YDP1?psc=1&ref=ppx_yo2ov_dt_b_product_details

[CarbonBlack]

I've gotten it to work successfully. Running BIOS 1.323.0 on the ROG Ally, I'm using the following:

• 100W wall charger (amazon.com/gp/product/B09CPM38HL)
• USB-C cable that can carry the 100+W power (amazon.com/gp/product/B089FV33QX)
• Plugged into the Baseus Docking Station (amazon.com/gp/product/B0C2TFQWGV)

[Allatt40]

Think I've worked my issue out in the charger that comes with the dock is 65w I've got a 100w one I will try tonight and report back. 

[Allatt40]

So changed the psu that came with my dock that was a 65w charger to the 100w one I bought and I now get the 30w mode when docked.

Played some Dirt5, FM7, Pikmin 4 last night and all worked amazing on 1080 rez docked 

[ZeusAZ]

I decided to weigh in here because I'm having the same issue and although the wattage seemed appropriate through the Real time monitoring, it still didn't feel quite as fast when using it directly plugged vs docked. Here are some pictures of a measuring cable that prove my suspicion. Although the power is similar, it's not getting the full power when docked. This has to be software related however, as the pictures are of the exact same cable and adapter in both ports. (Dock vs direct PD)

Directly plugged it goes up to 68 watts at the port, but docked it won't go past 59 watts.

 

 

[Asryan]

Hi I have the IBROZ dock but it's only showing 25w with the stock charger any ideas?