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ROG ALLY DESTROYED MY MEMORY CARD

subham8907
Level 7

Dear rog team, or asus 

You sent defective product i bought rog ally on 13 december 2024 delivered on 15 december when insert memory card after few 30 minitues of gaming my memory card stop detecting and now after inserting memory card on my other device it also detecting my memory card you destroyed my memory card i urged to replace my rog ally since iam eligible with replacement 7 day policy

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2 REPLIES 2

subham8907
Level 7

@Anbby_ROG  please look this issue

Anbby_ROG
Customer Service Agent

Sorry for the late reply. You mentioned that the device is a newly purchased product. Since ASUS provides warranty services, to ensure your rights, we recommend that you contact the retailer for further assistance. Thank you!

Due to the regional holidays, my responses may be slightly delayed.
Thank you in advance for your patience and understanding 🙂