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ROG ALLY Black Screen (but lights and sound work)

HarlowDreams
Level 7

‎07-26-2024 07:25 PM

So I was messing around with some settings with the gamevisual, and once I pressed reset, it just went to a black screen, and now nothing's showing. And what's even weirder is when I reset the ally, I can see the logo just fine but after that, it's all black. Can someone help out?

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Anbby_ROG
Customer Service Agent

‎07-28-2024 08:34 PM

Hi @HarlowDreams ,

Please try using the uninstall tool to remove Armoury Crate SE and reinstall it to see if there is any improvement? Thank you.

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
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