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Rog ally bios issue

Abkel24
Level 7

‎09-26-2023 04:37 PM

Hi,

I was updating a game on my rog ally, and then it went to bios menu. I had restarted and done everything I can to get back to the windows menu. But it keeps going into the bios menu. I’m not sure if it’s a ssd problem or something else. Help is appreciated thanks! 

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Anbby_ROG
Customer Service Agent

‎09-27-2023 12:00 AM

Hi @Abkel24 ,

I would like to confirm with you whether you have updated your BIOS to the latest version 323.
Could you please let us know how you updated the game? Is this issue specific to certain games or does it occur with all games? If possible, could you please record a video for us to further investigate the issue you are facing? Thank you.

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