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Right speaker randomly stops working

Level 7

Hi after the most recent bios update I’ve notified my right speaker will randomly stop working while playing games and then randomly start working later on again. It works perfectly fine anytime I’m not gaming so I don’t think it’s a hardware issue but a software one. Anytime I test the audio in audio settings  right speaker works perfectly fine. 


Customer Service Agent

Hi @sethsr12 ,
I have replied to your private message. Please check it when you have time. Thank you.

Level 7

Hi @Anbby_ROG 

I am facing the same issue with my g614JV for more than a month already. I have all latest drivers installed. But no luck..

Is there any solution?


Customer Service Agent

Hi @IgoBliz ,

Thank you for contacting us!
As this discussion primarily concerns issues related to the ALLY product, in order to ensure your queries receive timely responses, we kindly ask you to create a new topic in the laptop discussion forum and provide details of the tests you have conducted and basic information about the product. This will help draw the attention of other users who own the same model, enabling them to better assist with your concerns. We appreciate your understanding.