Hi @ROGallyx ,
Thank you for reporting the vibration issue with the ALLY X. We take this problem seriously and would like to request more information about your device for further analysis and confirmation. Please enable the log recording function in Armoury Crate SE, record a video of the vibration issue, and note the time when the vibration anomaly occurs. Kindly provide the following information along with the video and log files via private message for further verification. Thank you.
- Serial Number:
- BIOS Version:
- Windows Build Version: (Settings - System - About)
- Display Driver Version:
- Game/Software where the vibration issue occurred:
- Armoury Crate SE > Settings > General > About > Service Version > Check Button (Copy all content):
【This is the file path for the log file, provided for your reference.】
In Armory Crate SE, navigate to" Settings">"General" and check the "About" page. Click on "App Diagnostics tool" and select "Log Files" to bring up the Privacy Policy statement. Once the user agrees to the statement, Armory Crate will start collecting diagnostic logs. You can click on "Generate Log Data" to create an encrypted log file (ASUS log file).
