cancel
Showing results for 
Search instead for 
Did you mean: 

Request device registration transfer for 2nd hand ally

atomice
Level 7

Dear Asus Team,

 

I just bought a 2nd hand Ally from my friend. Unfortunately, he already registered it to his account and we cannot find a way to de-register the device, can someone please assist me in transferring the device to my account instead? Thank you @Anbby_ROG 

140 Views
2 REPLIES 2

Anbby_ROG
Customer Service Agent

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂

Hey i have the same question here and could use your help please.