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Purchased a bestbuy open box Ally Z1 Extreme but cant register product

SacMac916
Level 7

How do I transfer the registration over to myasus.

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1 ACCEPTED SOLUTION

Accepted Solutions

Anbby_ROG
Customer Service Agent

Hi @SacMac916 ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

View solution in original post

5 REPLIES 5

Anbby_ROG
Customer Service Agent

Hi @SacMac916 ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

Cloud_1
Level 7

I also purchased a BRAND NEW ROG Ally from Best Buy on Dec 23. When it goes to register for warranty it only shows 10 months remaining. Is this not a new unit? 

V/r

See if you can exchange it for a new sealed one.

Anbby_ROG
Customer Service Agent

Hi @Cloud_1 ,

If you have purchased a brand-new product (not open-box or refurbished), you can contact your local customer service center to provide your product purchase proof and serial number information. They will verify your information to offer further assistance and explanations. The above information is provided for your reference. Thank you.

cekeu
Level 12

Based on your testimony, it appears that Best Buy sells used products for new products.