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Product registration failed: product is already registered

Gohensley
Level 7

I recently purchased an Open Box ROG Ally from Best Buy and I am unable to register it under my account. Please help. Thanks!

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2 REPLIES 2

Anbby_ROG
Customer Service Agent

Hi @Gohensley ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂

I have the same issue on my TUF Gaming Laptop, already registered, but i bought it brandnew