In order to ensure your response is not overlooked, if you encounter similar issues, we recommend creating a new discussion and providing detailed information about whether you have purchased a new product, an opened box item, or a second-hand product. We will assist you in further confirming the information you need. Thank you.
To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.
⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
