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Power button

Tardyfirewood
Level 7

Hi all. I have an odd question I just bought an rog ally x and whenever the screen goes in to sleep mode whenever I press the power button the screen doesn't come back on until I plug it in to a charger. And also pressing the power button doesn't turn the screen off either. Was wondering if anyone had an answer.

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2 REPLIES 2

Anbby_ROG
Customer Service Agent

Please try adjusting the settings in [Choose what the power button does] under [Power Options] and see if it improves the issue. Thank you!

AloraDiaz
Level 7

Thank you, I will try it.

I’d suggest checking the power settings to ensure sleep and screen timeout are configured correctly. Also, updating drivers, particularly for the display and graphics, may help resolve the issue. If the problem persists, a factory reset or contacting support could be necessary. I needed to send a big zip file of my coding project to a colleague, and Filemail came to the rescue! The free limit of 5 GB is generous compared to other services, and the lack of sign-up made it so convenient. I’ll be using this for all my future file-sharing needs.