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Open Box - Product registration failed: product is already registered

JazyK
Level 7

Hi, I just purchased an open box Rog Ally Z1E and upon setting it up, I ran into an error during that this product is already registered under another account. Any help would be appreciated. Thank you

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1 REPLY 1

Anbby_ROG
Customer Service Agent

Hi @JazyK ,
Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

Due to the regional holidays, my responses may be slightly delayed.
Thank you in advance for your patience and understanding 🙂