Hi @Boblxx ,
Sorry for the inconvenience caused.
Due to the requirement for your personal information, please PM me with the following details so that we can assist you in verifying your registration. Thank you.
(1) Photos of the product's outer box (including the clearly serial number sticker) or the serial number sticker on the product.
(2) The purchase invoice for the product.
(3) Your member account email.
(4) Serial number.
Due to the regional holidays, my responses may be slightly delayed.
For any urgent cases, we recommend reaching out to your local service center for further assistance. Thank you in advance for your patience and understanding.
To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.
⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
