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Not letting me register new rog ally

Boblxx
Level 7

Hi its not letting me register my rog ally it says invalid serial number but its correct I have checked multiple times even the app auto put the code in and said invalid serial number 

1,085 Views
1 REPLY 1

Anbby_ROG
Customer Service Agent

Hi @Boblxx ,

Sorry for the inconvenience caused.
Due to the requirement for your personal information, please PM me with the following details so that we can assist you in verifying your registration. Thank you.

(1) Photos of the product's outer box (including the clearly serial number sticker) or the serial number sticker on the product.
(2) The purchase invoice for the product.
(3) Your member account email.
(4) Serial number.

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂