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No Wifi

T8xan
Level 7

‎07-25-2024 09:04 AM

I swapped out the SSD on my Ally X for an NM790 and did a cloud recovery.

 

It can connect to ethernet, but I can't see or connect to wifi and it doesn't show up under the device manager even under hidden devices.

 

When I put the original drive back in I can see and connect to wifi. Any help would be appreciated.

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Anbby_ROG
Customer Service Agent

‎07-28-2024 06:34 PM

Hi @T8xan ,

Please remove all external devices and the power source while the device is powered off. Press and hold the power button for 15 seconds, then reconnect the power source and turn on the device to see if there is any improvement.
Additionally, I would like to confirm if you have tried using MyASUS to perform a wireless network diagnosis and installed the MediaTek wireless network driver version V3.3.2.993 for testing. Thank you.