New armoury crate is super buggy (Ally X)

[Flopoi]

Hi, I'm spent alot of time with the original ally since day 1. I understand the software in and out. The new armoury crate is having some major issues for alot of people.

- causing major stutters in games and worse performance

- causing gamepad to switch on its own and get stuck in desktop mode

- power profiles not applying correctly

I was able to verify that armoury crate se is the issue by simpling closing it out. It solved all the issues listed above. Everything is fully up to date. This needs to be addressed ASAP.

[Anbby_ROG]

Hi @Flopoi ,

We take this problem seriously and would like to request more information about your device for further analysis and confirmation.
Have you updated BIOS to the latest version 314, and tried removing ASUS System Control Interface v3, uninstalling Armoury Crate SE using the uninstall tool, and then reinstalling ASUS System Control Interface v3 version V3.1.32 and Armoury Crate SE to see if there is any improvement?
If the issue persists, please enable the log recording function in Armoury Crate SE, record a video of the issue, and note the time when the issue occurs. Kindly provide the following information along with the video and log files via private message for further verification. Thank you.

Serial Number:
BIOS Version:
Windows Build Version: (Settings - System - About)
Display Driver Version:
Game/Software where the vibration issue occurred:
Armoury Crate SE > Settings > General > About > Service Version > Check Button (Copy all content):

【This is the file path for the log file, provided for your reference.】
In Armory Crate SE, navigate to" Settings">"General" and check the "About" page. Click on "App Diagnostics tool" and select "Log Files" to bring up the Privacy Policy statement. Once the user agrees to the statement, Armory Crate will start collecting diagnostic logs. You can click on "Generate Log Data" to create an encrypted log file (ASUS log file).