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My rog ally charger does not work

AydennG9
Level 7

‎08-03-2025 08:03 AM

My Rog Ally charger does not charge my Rog Ally  but when I use other chargers they charge but it's not that good so can y'all help me fix my Rog Ally charger pls

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Falcon2_ROG
Customer Service Agent

‎08-03-2025 10:34 PM

@AydennG9 
Based on the described situation, the issue may be caused by a faulty charger.
We recommend bringing both the charger and your ALLY device to a service center for further inspection.

The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.

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