Hi @Gabroun ,
Based on your description, as we are unable to assist in diagnosing your product through the forum, we kindly request you to bring your Ally to a local authorized repair center for further examination. We sincerely apologize for any inconvenience this may cause you.
To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.
⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
