cancel
Showing results for 
Search instead for 
Did you mean: 

MY ADDRESS IS WRONG ON MY RMA LABEL

Mspyker
Level 8

A GENTLEMAN FROM ASUS SENT AN RMA LABEL TO ME WITH THE WRONG ADDRESS AND I HAVENT GOTTEN A RESPONSE FOR A WEEK NOW. MY rog ALLY IS ALSO AUTOCORRECTING EVERYTHING INTO CAPS SO I APOLOGIZE.

LASTLY, MY ALLY (THAT I BOUGHT NEW) IS ALSO STATING IT IS ALREADY REGISTERED IN THE MYASUS APP. PLEASE HELP! THANKS

RMA NUMBER: USB

312 Views
3 REPLIES 3

Anbby_ROG
Customer Service Agent

Hi @Mspyker ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

Due to the ongoing regional holidays, my responses may be slightly delayed.
Thank you in advance for your patience.‌‌‌‌

I sent in the details you requested. Let me know if there's anything else I need to do. 

Mspyker
Level 8

UPDATE: I have been sent the same label 3 times uncorrected now... no clue why. All I need is for my unit/trailer number to be added to the address so it comes back to the right place 😞