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Missing Xbox Game Pass 3 month subscription

tallyho321
Level 7

‎11-21-2023 04:43 PM

Hi ... I purchased a new ROG Ally from Best Buy ... I checked in the microsoft store (in the included on this device section in Library) and the xbox app (notification area) and there's nothing. Any help much appreciated!

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Anbby_ROG
Customer Service Agent

‎11-21-2023 09:35 PM

Hi @tallyho321 ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
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