a month ago
Purchased ASUS ROG Strix G17 (2023) and the Xbox game pass trial is not there in library-included with device.
Solved! Go to Solution.
4 weeks ago
Please try changing the account's location to the original purchase location and test if you are able to redeem it. Thank you.
a month ago
Same with my RoG Ally X. It did show up initially when I got it. But Microsoft Store got updated and it shows included with device empty.
4 weeks ago
Hi @kuro-kishi @Koipao ,
Regarding issue with not being able to redeem the Xbox Game Pass, I kindly ask you to try again following the process provided in the following link to see if you can obtain it.
https://www.asus.com/support/FAQ/1050803
Please note that the Xbox Game Pass services offered vary by country, including Game Pass Ultimate and PC Game Pass. Kindly confirm whether the services supported in your purchasing country and your location are different. Thank you.
4 weeks ago
Nope. Both places stated here do not show up with free 3 months. I am from UK did not have issues with OG ally.
4 weeks ago
i got the laptop from France Asus store but I'm in Morroco
4 weeks ago
Please try changing the account's location to the original purchase location and test if you are able to redeem it. Thank you.
4 weeks ago
Yes changing region instantly made 3 month subscription show up in Included with device. Thank you @Anbby_ROG