Regarding issue with not being able to redeem the Xbox Game Pass, I kindly ask you to try again following the process provided in the following link to see if you can obtain it.
https://www.asus.com/support/FAQ/1050803
Please note that the Xbox Game Pass services offered vary by country, including Game Pass Ultimate and PC Game Pass. Kindly confirm whether the services supported in your purchasing country and your location are different. Thank you.
To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.
⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
