11-17-2023 08:47 PM
Hi, I've bought an open box and it says it is already registered. Can someone support me in transferring my device to my account? I'm a proudly new owner of this great beast. 🙂
11-18-2023 01:06 AM
@BareDuridAlly wrote:Hi, I've bought an open box and it says it is already registered. Can someone support me in transferring my device to my account? I'm a proudly new owner of this great beast. 🙂
Hi, I have the exactly same issue. Please help me too. Thanks
11-20-2023 12:37 AM
Hi @Darlez ,
To ensure that your issue can be promptly addressed, please note that due to the high volume of private messages, we may not be able to confirm them in a timely manner. If you encounter similar problems, we recommend creating a new discussion in the product forum within ROG Care and providing detailed information about whether you have purchased a new product, open box item, or bought a second-hand product. We will assist you in further confirming the information you need. Thank you.
11-20-2023 12:34 AM
Hi @BareDuridAlly ,
Due to the need for your personal information.
I have sent you a message, please check✉. Thank you
11-25-2023 06:47 AM
Hello, I have this same issue.. any help would be greatly appreciated