10-14-2025 11:17 AM
i have tried everything and it keeps failing i have done factory reset and 2 cloud recovery’s and i’ve tried uninstalling and reinstalling armoury crate se multiple times and it still fails i have everything else updated and im using the original charger that came with my rog ally i dont know whats causing this it’s driving me insane and because of this my command center and armoury crate and m1 and m2 buttons aren’t working if anyone knows how to fix this please let me know.
10-14-2025 11:29 PM
@xarvxz
If you have already tried restoring the system but the problem persists, we recommend bringing your device to a service center for further inspection.
The following is the contact information:
https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
3 weeks ago
1.) Disconnect from Wi-Fi / Internet.
2.) Reboot.
3.) Verify you have no internet access.
4.) Open Armory Crate and try to update (this will obviously not work) just let it timeout as it will take a little while to try.
5.) Re-connect to Wi-Fi.
6.) Update again and it should work.
2 weeks ago
Didn't work for me.
Don't know if this has to do with another corresponding problem: none of my buttons work except power and audio. Further my bluetooth controller doesn't work or disappeared.
Really frustrating.
a week ago
@r00kie1337
Based on the described situation, we recommend trying a system restore to see if the issue improves.
[Windows 11/10] How to Reset (Reinstall) the Operating System
Sorry for any inconvenience it may be caused.