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Left Controller Vibration Louder Than Usual? ROG Ally

randomname21
Level 7

Hello! The vibration in my left controller has gotten louder than usual. Does it have something to do with a software bug, or do I have a faulty unit?

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2 ACCEPTED SOLUTIONS

Accepted Solutions

Falcon2_ROG
Customer Service Agent

@randomname21 
We recommend first ensuring that your device is updated to the latest BIOS, Armoury Crate SE, and system version to rule out any software calibration issues. If the vibration sound remains abnormal after updating and is noticeably different from the right controller, we suggest sending your Ally to a service center for further inspection. 
The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.

View solution in original post

I guess it just sorted itself out? I tried it ou today and it doesn't do it anymore!

View solution in original post

2 REPLIES 2

Falcon2_ROG
Customer Service Agent

@randomname21 
We recommend first ensuring that your device is updated to the latest BIOS, Armoury Crate SE, and system version to rule out any software calibration issues. If the vibration sound remains abnormal after updating and is noticeably different from the right controller, we suggest sending your Ally to a service center for further inspection. 
The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.

I guess it just sorted itself out? I tried it ou today and it doesn't do it anymore!