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Joystick problem

OnderCaltepe
Level 7

I have recently purchased a Rog Ally and I am experiencing a problem with the joysticks. The left one moves in the 7 o’clock direction, while the right one moves in the 4 o’clock direction. When I try to move them in a sensitive manner, I encounter a slight physical resistance. It is not a major issue, but it affects the precision of my movements. Has anyone else experienced a similar problem? What kind of solution can I find for this issue?

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2 REPLIES 2

Anbby_ROG
Customer Service Agent

Hi @OnderCaltepe ,

Please try calibrating the joystick through the calibration function in ACSE. If the issue persists after calibration, we recommend bringing your Ally to a local service center for further inspection. Thank you.

OnderCaltepe
Level 7

Hello, I dont think my problem is software-related. I am experiencing a physical sticking issue. The joystick seems to be getting stuck in a certain position within its socket. I am going to try your solition anyway 🙂