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issue with controller, joysticks and led

woju82
Level 7

hi all

I have strange issue from last two days. looks like controller been disconnected, and connected , led lights getting off and on, cursor it's moving by it self but most problematic is that can't use controller at all. i have some videos whats happened, maybe anyone had similar

[video]
issue

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3 REPLIES 3

woju82
Level 7

woju82
Level 7

https://youtu.be/wTZt6OFllAQ

 

another strange movements

Uploaded by Wojciech Wojcik on 2024-10-31.

Anbby_ROG
Customer Service Agent

Please tried removing ASUS System Control Interface v3, uninstalling Armoury Crate SE using the uninstall tool, and then reinstalling ASUS System Control Interface v3 version V3.1.37 and Armoury Crate SE, try recalibrating the joystick to see if it improves the issue.

If the problem persists, we recommend sending the ALLY to your local service center for further hardware diagnostics to identify the issue. Thank you!