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I have no free 3 months gamepass on my ally

Mojiii
Level 8

I have activated my ally on myself. bought it new. updated all the bios and the softwares, but nothing in my notification on microsoft store, xbox app has the free 3 months game pass.

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25 REPLIES 25

That was my problem at first, i just change location to supported regions. I didn't avail it anyway. 🙂

Thats what happened to me, and the useless ASUS Tech here replied to me and ask me to look for Microsoft, i contacted Microsoft and the Microsoft ask me to look for ASUS, what a farking joke.

Piece of ******

Thank you for the instructions. I saw the 3month pass by changing the location. But i thing that not needed anymore. For those who has not. Just follow thier instruction sent thru email

Same exact thing happened to me but through best buy.

I'm having same issue, there is no option for 3 free months

Hi, I didn't even know I should have gotten this even tho I pre-ordered this device from my retailer could you please also help me with this problem?

Thank you 

Fatpvt
Level 8

Same here!

batzi73
Level 7

Hello I have buy me the Asus Rog Ally a month ago but I don't have the 3 month free game pass in my microsoft store

Gaz2
Level 7

Hi my Rog Ally has been returned from RMA Repairs i had 3 months of Xbox game pass which i had not activated when i bought it new but since the repair i no longer have my game pass how do i get my 3 month game pass back? 

Anbby_ROG
Customer Service Agent

Hi @Gaz2  、@csprophecy ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you