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I have no free 3 months gamepass on my ally

Mojiii
Level 8

I have activated my ally on myself. bought it new. updated all the bios and the softwares, but nothing in my notification on microsoft store, xbox app has the free 3 months game pass.

8,431 Views
25 REPLIES 25

Hi i have sent you the information you requested.

Hello, I am facing the same issue. Could you assist me please? Thanks

Well, nevermind. Apperantly my location supports PC Game Pass but not Game Pass Ultimate. Thank you anyway!

Ariensii
Level 7

Hi Customer Service agents, i have the same problem. Can anyone help?

Anbby_ROG
Customer Service Agent

Hi all,

To ensure your inquiry receives attention, if you encounter similar issues, we recommend referring to the information provided in this link to confirm whether the application steps are correct. Please note that the Xbox Game Pass services offered vary by country, including Game Pass Ultimate and PC Game Pass. Kindly confirm whether the services supported in your purchasing country and your location are different.

If you still cannot redeem the three-month free Xbox Game Pass services, we suggest creating a new discussion and providing detailed information about whether the product has been repaired or purchased as an open box. We will assist you further in confirming. Thank you.

Due to the regional holidays, my responses may be slightly delayed.
Thank you in advance for your patience and understanding 🙂

vivekajith
Level 7

I also have a similar issue after getting my ASUS ROG Ally serviced. Can someone from ASUS support help me?