cancel
Showing results for 
Search instead for 
Did you mean: 

I have no free 3 months gamepass on my ally

Mojiii
Level 8

I have activated my ally on myself. bought it new. updated all the bios and the softwares, but nothing in my notification on microsoft store, xbox app has the free 3 months game pass.

7,847 Views
25 REPLIES 25

Anbby_ROG
Customer Service Agent

Hi @Mojiii ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

I have same problem, could you help?

Ok, does not work for Ukraine, have to change location to fix issue

I don't have also

You can check if your location is supported by game pass for console and if not, then change location of windows 11 to supported one. List of supported locations: https://www.xbox.com/en-US/regions

IMG_5215.jpeg

I had 3 free months of game pass on my Ally, my Sd card reader went bad. RMA device to Asus just got back today and now all of a sudden it no longer shows the 3 months. Where did it go? They swapped motherboard and now I don’t get 3 months free? 

Anbby_ROG
Customer Service Agent

Hi @Fatpvt ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

I’ve replied to the message!

Hi I got my Rog Ally back from RMA 3 days ago and noticed my 3 month game pass is missing any suggestions?