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GYRO Bug Report – Moving the actual stick with active "Right Stick" gyro is stuttery

maktrace
Level 7

Hi,

First of all, thank you Asus for the absolutely incredible update! It's been amazing so far with all of the features, enhancements, and of course, the long awaited gyro support!

However there is one bug currently present with the Gyro feature. To easily replicate this, choose the "As Right Stick" gyro option and set the gyro to "Always on". Now launch any FPS game with controller support, go into gameplay and try slowly rotating the camera with a joystick (gyro should be on). The gyro input itself will work correctly, but when you start slowly tilting the right stick, your camera movement will stutter. This doesn't happen when you use "As Mouse" gyro mode, which means that in "Right stick" gyro mode the gyro somehow interferes with the actual right stick input, causing it to stutter. This shouldn't happen and is not a normal behaviour.

I've also tested this in ADS mode, like when gyro is active only when holding a trigger, and the problem still persists. So it confirms that any time the right stick gyro is active, the actual right stick input gets stuttery.

This badly affects gameplay – for example I am looking through Iron Sights with gyro, but want to use my stick to turn the camera to look around for example. This will be problematic, because stick camera movement will stutter because of this bug. Again, this happens most with the slow tilting of the joystick. If you very quickly flick the stick to the side, you won't see stutters. Just tilt it very slowly and you'll see the problem.

I hope Asus reads this – if you need any video, I can make one no problem. But this is easily replicatable.

Also just in case, I've updated everything there is on the Ally to the latest version, and everything else works correctly in Armoury Crate, it's just this one thing, which I think was overlooked because not many people actually move the right stick when gyro is on.

485 Views
3 REPLIES 3

Tena001
Level 7

I have the same issue i noticed this playin Overwatch 2 but my stutter starts when i move around using the left joystick, even tho my config for gyro is right stick

Leeson
Level 7

Exactly the same issue across multiple games. Tested mainly in AC Valhalla using As Right Stick with Left Trigger to activate

Anbby_ROG
Customer Service Agent

Hi @maktrace   @Tena001 @Leeson ,


Thank you for bringing this issue to our attention. Please enable the logging feature in Armoury Crate SE and record a video. Kindly provide the following information through private message. This will assist us in analyzing and confirming the issue. Thank you for your cooperation.

 

Serial Number:
BIOS Version:
Armoury Crate SE Version:
MCU Version:
Windows Build Version: (Settings - System - About)

 

【Here is the file path for the log file for your reference】 
In Armoury Crate ""Settings"" and check ""About"" page, If clicking App Diagnostics ""Record Log"", the Privacy Policy Statement will pop out. Once user agreed statement, the Armoury Crate will start to collect problem log  and you can click ""Generate log data"" to generate the log file with encrypted (ASUS log file).