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Game Pass missing from new device

nequam
Level 7

Hello.

I recently purchased a ROG Ally and went through all the installation and updates. But I still can't find the mentioned 3 months of Game Pass anywhere. I looked through a bunch of tutorials, but no matter what I do it doesn't exist.

Is there some hidden setting i've missed?

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4 REPLIES 4

Anbby_ROG
Customer Service Agent

Hi @nequam ,

Please try again following the process provided in the following link to see if you can obtain it.
https://www.asus.com/support/FAQ/1050803

 

Please note that the Xbox Game Pass services offered vary by country, including Game Pass Ultimate and PC Game Pass. 

Kindly confirm whether the services supported in your purchasing country and your location are different. 

nequam
Level 7

Hello. I followed the steps but couldn't find it. And I live in Finland, so it should be available.

nequam
Level 7

Any updates on this?

Anbby_ROG
Customer Service Agent

Hi @nequam ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you