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Creaky and brittle casing

brasq2
Level 7

‎02-18-2025 05:48 PM

1000008902.jpg

 hey, I saw that my console has a dent in the lower right corner, even though it was never hit. Does anyone have a similar problem?

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3 REPLIES 3

Anbby_ROG
Customer Service Agent

‎02-19-2025 06:17 PM

Not sure if you have replaced the SSD? 
Since the external appearance is not covered under warranty, if you have any concerns, please take the device to a local service center for further inspection. This information is provided for your reference. Thank you.

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
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brasq2
Level 7
In response to Anbby_ROG

‎02-19-2025 06:43 PM

No, I have 3 months of new consoles from the store and I did not change anything, I did not replace. The console works normally only such a defect I discovered

Thank You

 

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Anbby_ROG
Customer Service Agent
In response to brasq2

‎02-20-2025 12:45 AM

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
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