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Cloud recovery stuck on the "checking"

Isero
Level 7

Hi, I replaced SSD to the 2tb and after using "Cloud recovery " it finished downloading system file but after that it stuck on "checking". Right now I think it will be like 2 hours. Is it suppose to take that long or what should I do now?

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43 REPLIES 43

One update that did not want to download and install was a random 1 but out of like 30 that was the only 1, under windows that is. Out of all of those windows ones did any of them give you issues

Yeah, had one that was a bit finicky. Just persisted retrying until it took.

Sweet definitely appreciate the feedback. Hate that im on try 3 but for a fact I didn't mess with asus app. So to clarify, you were stuck on the checking screen??

Correct.

welp, finally got it. started this morning and Im now downloading games...lets goooooooooooooooooo

Is it safe to reboot the device when it’s stuck on the “checking” screen?

i literally just forced shut down. did that two separate occasions before getting it right the 3rd time. so yes 

Jroduke21
Level 9

You up and running??? i finally am

Beaucoup65536
Level 8

Same problem for me. I am about to give up and send back that expensive paper weight

Before you give up buddy, try this other method:

https://youtu.be/8Oxj5P-JLHY

it worked for me. A bit of a pain to reinstall all the drivers, but it worked fine after that. Good luck!

In this video we do a quick SSD Upgrade in the ASUS ROG Ally to add more storage! Its Easy and I personally like doing a fresh Windows 11 Install by you could clone your Drive if you wanted to. The ASUS ROG Ally supports a 2230 NVME SSD so make sure that's the size you get. Get Windows 11 ...