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CirrusAmps refuses to update Rog Ally

JonLake
Level 7

‎12-05-2024 02:11 AM - edited ‎12-05-2024 02:13 AM

My Cirus Logic Awesome Speaker Amps driver  refuses to update to version 23 it’s stuck on version 22.9.38.666. I have tried uninstalling and reinstalling multiple times. Can anyone help me out?? My right speakers stopped working after upgrading my SSD and reinstalling windows with the ASUS cloud installer. Screenshot 2024-12-05 050250.png

 

Screenshot 2024-12-05 050346.png

 

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2 REPLIES 2

Anbby_ROG
Customer Service Agent

‎12-05-2024 04:39 PM

Could you please try reinstalling the system using Cloud Recovery and check if the issue improves? Thank you!

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JonLake
Level 7
In response to Anbby_ROG

‎12-05-2024 07:04 PM - edited ‎12-05-2024 08:33 PM

I did it twice.  With my oem ssd and my new ssd. The thing is i know the speaker/amp is not broken since there's the iconic sword sound at boot rog ally logo animation.

I tried vanilla windows with Microsoft installer but still code 10 without sound.

I tried disabling automatic drivers updates in windows settings and registry. then going in safe mode to install the lastest drivers. it still roll back to 22.9.38.666. next thing im about to try tomorrow is install Bazzite to see if i still have the same problem on Linux.

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