Charging

[Joeysitt88]

Hi I’m on bios 338 and keep having problems with charging. I have to do a system diagnostics to kick the fans in then it start charging again. Anyone else having this problem? 

[adyojon]

When you say not charging, do you mean like the little orange light comes on when plugged in and it drained to 99%? than when it cools down goes to 100%

OR 

do you mean it disconnects from turbo mode 30w, goes to performance mode 15w the battery LED light turns off than turns back on? and charges? 

[Anbby_ROG]

Hi @Joeysitt88 ,

I would like to confirm if the charging issue occurred after updating to BIOS 338. 

Have you tried rolling back to BIOS 337 to test if the issue improves? Thank you.

[Anbby_ROG]

Hi @Joeysitt88 ,

Thank you for your patience. BIOS 339 has been released through Armoury Crate SE.

Please try updating to BIOS 339. If you have any concerns after the update, please do not hesitate to let us know. Thank you.

[Ucups99]

Still problem charging issue on bios 339. Even 338 better, because have free fan custom. Now 339 not charging + no lower fan custom. Bad bios

[Anbby_ROG]

Hi @Ucups99 ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you