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Can not login on xbox

birezabal
Level 7

I just purchased a Rog Ally, I have finished all the start up promts and configurations. Then I go to xbox app and try to login, but when I click the button the promt shows a flash of it and disappear so I can not login on xbox to play games.

My local account is the same than the account for xbox.

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1 REPLY 1

Anbby_ROG
Customer Service Agent
May I ask if you have tried reinstalling the Xbox app or logging in to Xbox via the web to see if you're able to log in successfully? Thank you!
Due to the regional holidays, my responses may be slightly delayed.
Thank you in advance for your patience and understanding 🙂