Hi @MATHGT ,
Please try using the uninstall tool to remove Armoury Crate SE and reinstall it to see if there is any improvement?
If the issue persists, please enable the logging feature in Armory Crate SE, lease repeatedly switch the controller settings and record a video of the process. and provide the video, logs, and the following information via private message:
Serial Number:
BIOS Version:
Windows Build Version: (Settings > System > About)
Armory Crate SE Mode:
I will forward this information to the relevant team for further analysis and confirmation. Thank you.
【This is the file path for the log file, provided for your reference.】
In Armory Crate SE, navigate to "Other - System" and check the "About" page. Click on "App Diagnostics" and select "Log Files" to bring up the Privacy Policy statement. Once the user agrees to the statement, Armory Crate will start collecting diagnostic logs. You can click on "Generate Log Data" to create an encrypted log file (ASUS log file).
